Shipping policy
Last updated: November 9, 2026
Utah Doodles ships orders within the United States. Please review this policy before placing an order.
Processing time
We process and ship most orders within 1-3 business days after you place your order, not including weekends or U.S. holidays. You will receive an email with tracking information when your order ships.
Shipping destinations
We currently ship within the United States. If you need delivery to another destination, please contact us at utahgoldendoodles@gmail.com before ordering.
Carriers and delivery times
We typically ship with standard U.S. carriers such as USPS, UPS, or FedEx, depending on the item, destination, and service you select at checkout. Delivery times vary by carrier, shipping method, and destination. Transit time is in addition to our 1-3 business day processing time.
Any estimated delivery dates shown at checkout or in your confirmation email are estimates only and are not guaranteed, except where a carrier service specifically includes a guarantee.
Shipping rates
Shipping charges are calculated at checkout based on the shipping address, package size and weight, and the delivery method you choose. The exact amount will be shown before you complete your order.
Order tracking
When your order ships, we will email you a tracking number and carrier information so you can follow your package. If you have not received a tracking email within 3 business days of placing your order, please check your spam folder or contact us at utahgoldendoodles@gmail.com.
Incorrect or incomplete addresses
Please double-check your shipping address at checkout. We are not responsible for delays or lost packages caused by an incorrect or incomplete address provided at checkout. If a package is returned to us because of an address issue, we will contact you about reshipping. Additional shipping charges may apply.
Lost, stolen, or damaged packages
If your package appears lost, stolen, or damaged in transit, contact us at utahgoldendoodles@gmail.com or 435-219-1168 as soon as possible. We will work with the carrier to locate the shipment or, if appropriate, send a replacement or issue a refund.
Delays
Weather, carrier delays, high volume, and other events outside our control can occasionally slow delivery. We will do our best to keep you updated if we are aware of a significant delay.
Questions
For shipping questions, email utahgoldendoodles@gmail.com or call 435-219-1168.
Doodle Empire LLC
DBA Utah Doodles
705 W 1820 S
Provo, UT 84601
United States